Frequently Asked Questions

We offer a full range of pet care services including daily dog walking, in-home pet sitting visits, overnight pet care, feeding and medication administration, playtime and exercise sessions, and specialized care for cats and small animals.

Our standard 25-minute visit is $30, which covers feeding, medication, potty breaks, and playtime. Overnight stays (7 PM - 7 AM) are $90. We also offer hourly packages: 1 hour for $45, 2 hours for $80, 3 hours for $120, and 5 hours for $180. Holiday surcharges of $20 and last-minute booking fees of $15 may apply.

Yes! Our overnight care service runs from 7 PM to 7 AM. Your pet stays in the comfort of their own home while Big Mike provides evening and morning care, overnight supervision, and emergency response. This is ideal for pets with anxiety or those who need medication at specific times.

Absolutely. We provide reliable medication administration following your exact schedule and instructions. Whether pills, liquids, injections, or topical treatments, we ensure your pet receives their medications properly and on time.

Yes! Our dog walking service includes leashed walks tailored to your dog's energy level and needs. We provide regular exercise, fresh air, and mental stimulation during each walk.

Each 25-minute visit includes fresh food and water, medication administration if needed, potty breaks or litter box cleaning, playtime and affection, a home security check, and a photo update sent to you.

Simply call us at (223) 221-1872 or fill out our contact form. We'll set up a free consultation to meet you and your pets, discuss their routine, and schedule services that work with your timeline. Most visits are confirmed within 2 hours.

We recommend booking at least one week in advance for regular visits and 2-3 weeks ahead for holidays and peak travel times. Last-minute bookings are accepted when available, subject to a $15 convenience fee.

Yes! Every new client gets a free in-home consultation where Big Mike meets your pets, learns their routine, reviews any special needs, and answers all your questions. This visit helps your pets feel comfortable before the first real sitting session.

We understand plans change. We ask for at least 24 hours notice for cancellations. Holiday bookings require 48 hours notice. Contact us as soon as possible if your plans change, and we'll work with you.

Yes, we offer pet sitting on all major holidays including Thanksgiving, Christmas, New Year's, Easter, Memorial Day, July 4th, and Labor Day. A $20 holiday surcharge applies per visit.

We care for all types of pets including dogs, cats, birds, fish, ferrets, hamsters, guinea pigs, reptiles, and other exotic animals. No matter what kind of pet you have, we provide professional, loving care tailored to their specific needs.

Of course! Many of our clients have multiple pets. We provide individualized attention to each animal during every visit. There is no additional charge for multiple pets in the same household.

Yes. We have experience with senior dogs and cats who need extra attention, mobility assistance, or more frequent medication. We also accommodate pets with anxiety, dietary restrictions, or chronic conditions.

We evaluate each pet during the free consultation. Most fearful pets warm up quickly once they get to know us. For pets with behavioral challenges, we discuss safety protocols and may adjust our approach to ensure both pet and sitter safety.

We serve Elizabethtown PA and all surrounding communities within a 30-mile radius across Lancaster County, Dauphin County, and Lebanon County. This includes Lancaster, Hershey, Lititz, Mount Joy, Manheim, Middletown, Hummelstown, Palmyra, Columbia, Marietta, Ephrata, Millersville, Strasburg, New Holland, Quarryville, Mountville, Willow Street, Leola, Bird-in-Hand, Paradise, Gap, Conestoga, Akron, Brownstown, Pequea, and more. Looking for pet sitting near me in Lancaster County? We've got you covered.

No. All communities within our 30-mile service area are covered with no extra travel fees. If you're unsure whether your location is covered, just give us a call.

If you're searching for pet sitting near me in Lancaster County PA, Big Mike's Pet Sitting likely serves your area. We cover over 35 towns across Lancaster County, Dauphin County, and Lebanon County, from Lancaster and Lititz to Hershey and Ephrata. Call (223) 221-1872 to confirm service in your specific location and schedule a free consultation.

Yes. Big Mike's Pet Sitting carries full liability insurance for your peace of mind. We take the safety of your pets and home seriously.

Absolutely! We send photo and text updates after every visit so you can see your pet is happy and well-cared for. Many clients say this is their favorite part of our service.

We have a documented emergency protocol. Your vet's information is always on file, and we know the locations of emergency veterinary clinics throughout Lancaster County. In case of a medical emergency, we contact you immediately and transport your pet to the nearest vet if necessary.

During the consultation we discuss access options. Most clients provide a spare key, garage code, or lockbox code. Your keys are securely labeled with a code system (never your address) and returned when services end.

We monitor your pet's health closely at each visit. If we notice any signs of illness such as lethargy, loss of appetite, vomiting, or unusual behavior, we contact you immediately and follow your pre-arranged instructions for veterinary care.

Yes! When you refer a friend, you both save $25. There's no limit to how many friends you can refer. It's our way of saying thank you for spreading the word about trusted pet care.

We offer multi-hour packages that provide savings over individual visits. Contact us to discuss recurring service plans that fit your schedule and budget.